Experienced conducting and analyzing user interviews to understand pain points, opportunities, and sentiment.

Design and launch surveys, analyzing large volume of feedback to assess impact.

Tools: Dovetail, Pendo, Looker Studio

Translate user needs into broken down technical tasks, providing clear step-by-step expected behavior for engineers.

Have been told by Senior Product Designer that I provide the best documentation on product requirements that she has ever seen. 

Regularly develop and present a 6-12 month roadmap to department leadership.

Set the vision for ~20 engineers each quarter through motivating presentations.

Ensure a user centric approach to roadmap, consistently surfacing insights and feedback as part of roadmap recommendations. 

Upon first month in current role managing a suite of products, set up a session amongst all PM's who work on pieces of the product to share insights and get feedback on roadmap.

​Frequently asked by Director to present best practices around product metrics, user research, and other core competencies to product team.

Present status updates on key development initiatives and escalate risks on a bi-monthly basis to department leadership.

Preview upcoming product releases and hear feedback at company-wide office hours each month.

Manage an Associate PM, teaching and helping her develop skills every day, as she had no prior experience in product management. ​

Onboarded many roles onto the team from Senior PMs to our first Product Operations associate, always ensuring they have clear milestones and resources available.